Qatar Hayya card photo requirements: size and upload spec
The Qatar Hayya card photo must be 30 x 40 mm, JPEG format, no larger than 2 MB, against a plain white or light background. Your head should fill 70 to 80 percent of the frame, centered and not tilted, looking directly at the camera with a neutral expression, showing your face and the top of your shoulders. The Hayya platform also checks that your photo resembles your passport photo; if the two look too different, the upload can be automatically rejected, so use a current photo rather than an old one.
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The spec
30 mm wide by 40 mm tall, JPEG format, under 2 MB, plain white or light background with no glare or shadows. Head centered and filling 70 to 80 percent of the frame, face and top of shoulders visible, neutral expression, looking straight at the camera.
The passport-match check
Hayya's registration system compares your uploaded photo to your passport photo and flags a large mismatch for automatic rejection. If your appearance has changed significantly since your passport photo, expect extra scrutiny; a current, well-lit, unedited photo taken specifically for this application is safer than reusing an old headshot.
Frequently asked questions
What size photo does the Qatar Hayya card need?
30 x 40 mm, JPEG format, under 2 MB, plain white or light background.
Why did my Hayya card photo get rejected automatically?
The most commonly cited reason is a low resemblance match against your passport photo. Use a current, unedited photo rather than an old one.
Can I use my Qatar visa photo for the Hayya card?
Only if it already meets the 30 x 40 mm spec with a plain white or light background and closely matches your current passport photo. If unsure, take a fresh one.
Now check your photo against the official spec
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